.svg)
Session 1: Mapping
In this session, we review your business processes, give you expert advice on how to best leverage the solution within your organization, and help you with the configuration of your own PSOhub environment. By the end of the first session, you will have a basic configuration of your PSOhub system setup.
Session 2: Validation
Next, your customer success manager will validate the work done to finalize your configuration and will help you create your first project. You'll also take a look at tasks, time and expense entry as well as invoicing.
Session 3: Live
We will recap your Fast Track set-up in this final session as well as answer any questions you might have had between Session 2 and Session 3. Additionally, we will focus on more advanced PSOhub functionality (based on your organization) such as resource management, predictive analysis, and Odata reporting
Phase 1: Prepare
In this first phase, we align on your goals, define the scope and modules, assign roles, and set the success criteria that guide the implementation. We start with the core of Projects and Time & Expense. By the end of this phase, you will have a clear launch plan, confirmed internal ownership, and shared expectations for a successful go-live.
Phase 2: Configure
Next, your customer success expert guides the setup of your PSOhub environment against the agreed scope and validates it with your key users. Together we decide which data to bring across, then your team imports it with two check-ins from us to keep everything accurate. By the end your environment is configured, approved, and loaded with clean, validated project data.
Phase 3: Adopt
We will enable your teams in this final phase with role-based training for each selected module, all recorded and supported by the PSOhub Academy. After go-live we provide a weekly hypercare session through your first month, focused on quick wins and confidence, before handing over fully to standard PSOhub Support.