HubSpot Integration

From deal to delivery to cash, inside HubSpot

Your deals live in HubSpot. All information about your projects' performance, hours, and invoices shouldn't live elsewhere.

PSOhub connects to HubSpot and turns won deals into quotes and projects, tracks time on your service tickets, and sends project and invoice activity straight back to the HubSpot timeline. Sales, delivery, and finance work from the same data, in real time.

Rated by services teams on G2

  • G2 Momentum Leader, Professional Services Automation
  • G2 High Performer, Project Cost Management
  • G2 Best Estimated ROI, Mid-Market
Want a closer look? ·
“Once our sales team closes a deal it gets pushed through HubSpot and a project gets created in PSOhub. From there it gets used to build a tasklist for the customer success team to keep things moving, ensure nothing falls through the cracks and creates accountability.”
Marius, Nuqleous
The Problem

Once the deal is won, HubSpot no longer shows what happens next.

Sales closes the deal in HubSpot. Delivery picks it up in another tool, finance invoices it from a third, and support logs tickets that cost admin time to become billable hours. Every handover means retyping data, and in HubSpot you can't see what actually happens after Closed Won.

  • The handover from sales to delivery starts from scratch.

    Deal amount, scope, company, and contacts are copied by hand into a project tool or spreadsheet. This takes time, creates mistakes, and loses the link to the original deal.

  • Sales loses sight of the project after Closed Won.

    Once the project starts, project updates, client communication, and invoices live outside HubSpot in a tool or sometimes in someone's inbox. Account managers have to ask the project team what's going on before they call the client.

  • Support hours on tickets are never invoiced.

    Your team helps clients through HubSpot tickets every day, but those hours are not tracked against the client contract, so they're never billed.

  • Data in HubSpot and your project tool drift apart.

    When deal amounts, tasks, and contacts are updated in one system but not the other, the numbers no longer match, and nobody knows which version to trust.

Features

HubSpot Integration Features

Connect HubSpot to PSOhub. Run the work in PSOhub and see the results in HubSpot, from the first deal to the paid invoice.

  • Hubspot deals to project

    Deal to Quote and Project

    Create a deal in HubSpot and turn it into a PSOhub quote and/or project. Deal name, description, currency, amount, company, and contacts carry over automatically. No re-entering any data.

  • Hubspot project activity

    Project activity in HubSpot

    PSOhub project activity, and emails you send from PSOhub with Gmail or Outlook, show up on HubSpot deals, companies and contacts, so the whole team sees how the project is progressing.

  • Hubspot project communication

    PSOhub Insights for HubSpot

    Build HubSpot dashboards and reports with PSOhub data, combining deals, companies and contacts with hours, budgets and invoices in one view.

  • Hubspot time tracking tickets

    Time tracking on Service tickets

    Log time on HubSpot Service Hub tickets. Each ticket becomes a contract line in the client’s service project, so support hours get billed. Only PSOhub adds this to HubSpot.

  • sync

    2-way sync

    Tasks sync both ways between HubSpot and PSOhub, and companies and contacts flow in from HubSpot automatically. Update the deal amount from the project, and the numbers in both systems always match.

  • real-time profitability

    Invoice payment information

    See when an invoice is created, sent, and paid, including the amount, directly in the HubSpot activity feed. Your sales and account teams always know the payment status.

How It Works

How the HubSpot integration works in PSOhub.

Step by step, from a new deal in HubSpot to a paid invoice, with every step visible in HubSpot.

  1. Step 1

    Turn a HubSpot deal into a quote and a project.

    Every project starts with a deal. Create your quote and project from the HubSpot deal without losing any of the information that sales collected.

    What you do

    • Convert your deal into one or multiple PSOhub quotes.
    • Convert the signed quote into a project, or promote the deal to a project from the PSOhub section on the HubSpot deal record
    • Deal name, description, currency, amount, company, and contacts follow automatically, and the project stays linked to the deal.

    What you get

    A quote and project linked to your HubSpot deal, with no data re-entry.

    • No data re-entry
    • Linked to the deal
  2. Step 2

    Keep HubSpot and PSOhub in sync, both ways.

    Once the project is running, both systems stay up to date. Your team works where it's most convenient and the data follows.

    What you do

    • Tasks, companies, and contacts are synced. Create new ones or mark a task as done in HubSpot, and it’s done in PSOhub.
    • PSOhub project activity is posted to the activity feed of HubSpot deals, companies, and contacts
    • Invoice created, sent, and paid events appear in the HubSpot deal activity feed, so your account team sees the payment status before they call the client

    What you get

    One source of truth for sales and delivery.

    • Two-way sync
    • Project status in HubSpot
  3. Step 3

    Track time on HubSpot service tickets.

    Support work can be billable work. Tickets come in through live chat or email and are linked to the right company and contact in HubSpot. Your team logs time on the ticket, and PSOhub turns those hours into billable work. Only PSOhub adds this to HubSpot Service Hub.

    What you do

    • Log time directly on a HubSpot Service Hub ticket and mark the hours as billable or internal.
    • Invoice ticket hours per client or organization

    What you get

    Support hours that end up on the invoice instead of disappearing.

    • Only in PSOhub
    • Billable ticket hours
  4. Step 4

    Report on your project data inside HubSpot.

    PSOhub Insights for HubSpot brings your project data back into HubSpot, so project and CRM data finally sit side by side.

    What you do

    • Build custom dashboards and reports in HubSpot using PSOhub project data
    • Combine deals, companies, and contacts with hours, budgets, and invoices in one report.
    • Use the OData feed to analyze the same data in Power BI, or the MCP connector for OpenAI, Claude, or Gemini.

    What you get

    Real-time insights on your projects, right next to your CRM data in HubSpot.

    • PSOhub Insights
    • Power BI & MCP
Agentic AI

Your HubSpot data, Agentic AI that runs on it

Deals, companies, contacts, and tickets from HubSpot flow into your PSOhub projects. That gives AI something real to work with: one connected data set from first deal to final invoice, not separate tools and spreadsheets it can’t read.

  • search-ai

    Agentic AI Insights: Ask about every deal and project.

    Ask questions in plain language with Claude or ChatGPT about projects that started as HubSpot deals. Get answers on margins, budgets, hours, and invoices as charts, graphs, or plain text, plus 24/7 alerts when a budget or payment needs attention.

  • lightbulb-ai

    Agentic AI Actions: Won deal to done

    Let AI plan the project from the won deal, using the hours that were sold, and create or update time entries, quotes and invoices from a simple prompt. Approve every action before it runs, so the AI handles the busywork while the decisions stay with you.

Only in PSOhub

Time tracking on HubSpot Service Hub tickets

HubSpot Service Hub helps you solve client issues. PSOhub makes sure the time spent on them is tracked and paid. Ticket to Cash links sales, service, and project delivery in one flow.

  • Every ticket is tracked

    Each HubSpot ticket linked to a company shows up in your PSOhub service project, and the hours your team logs on it are registered automatically.

  • Ticket categories stay organized

    Sync your HubSpot ticket categories, such as integration or billing issues, to PSOhub, so hours are always booked in the right place.

  • From ticket hours to invoice

    Make ticket hours billable and invoice them to the right client or organization. Whoever logs time on a ticket is automatically added to the service project team.

The result of connecting HubSpot to your delivery

Delivered work turns into revenue faster, and finance gets numbers it can actually trust.

60%

Profitability increases when PSOhub is connected to HubSpot

4.5%

Less revenue leakage because of work that is delivered but not billed.

Zero

hours spent re-entering data between HubSpot and the project record.

Works with the tools you already use.

A native HubSpot integration at the core, with connections to other CRM's, AI, accounting, calendar and collaboration tools your firm already runs on.

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FAQ

Frequently asked questions about our HubSpot Integration

How does PSOhub integrate with HubSpot?

PSOhub connects to HubSpot with a 2-way sync. You connect it from Settings in PSOhub by clicking Connect on the HubSpot tile and signing in to your HubSpot account.

Can I create a project from a HubSpot deal?

Yes. Promote a deal to a project from the PSOhub section on the HubSpot deal record, or search for the deal in PSOhub. You can also create a project from a HubSpot company. The project stays linked to the deal.

Can I create a quote from a HubSpot deal?

Yes. Select the HubSpot deal when you create a quote in PSOhub. You can create several quotes from one deal, and a signed quote can be converted into a project.

Can I track time on HubSpot tickets?

Yes. With PSOhub you log time directly on HubSpot Service Hub tickets, make the hours billable and invoice them in PSOhub. Each ticket becomes a contract line in a service project.

Which data syncs between HubSpot and PSOhub?

Deal name, description, currency, amount, companies and contacts flow from HubSpot to PSOhub. Tasks sync both ways, the deal amount can be updated from the project, and project and invoice activity is posted to the HubSpot activity feed.

Can I see invoice payments in HubSpot?

Yes. Invoice created, sent and paid events are shown in the HubSpot deal activity feed, including the invoice amount. Invoices do not get a separate tab in HubSpot, because HubSpot has its own invoicing tool.

Can I build HubSpot reports with PSOhub data?

Yes. PSOhub Insights for HubSpot brings project data back into HubSpot, so you can build custom dashboards and reports next to your CRM data.

Which HubSpot plans work with PSOhub?

PSOhub works with all HubSpot CRM plans, including the free tier. More advanced automation, such as creating a project automatically when a deal is marked Closed Won, works best on HubSpot Starter or above.

Can I use one HubSpot account for multiple PSOhub organizations?

Yes. Share one HubSpot connection across a master organization and its child organizations, or let each organization connect its own HubSpot environment.

Is PSOhub available on the HubSpot App Marketplace?

Yes. PSOhub is listed on the HubSpot App Marketplace as a HubSpot App Partner.