Agentic AI

Agentic AI for PSA with Insights, Actions & Alerts.

Ask Claude, ChatGPT or another AI tool how your projects are doing, and get the answer from your live PSOhub data. When a budget or plan goes off track, PSOhub alerts you right away. And the routine work, like logging hours, updating plans and preparing invoices, AI does for you, after you approve it.

Rated by services teams on G2

  • G2 Momentum Leader, Professional Services Automation
  • G2 High Performer, Project Cost Management
  • G2 Best Estimated ROI, Mid-Market
agentic ai psohub status report
Your company has already chosen its AI tool. PSOhub connects to it, whether that’s Claude, ChatGPT, Gemini or any other. Usage runs on your own subscription, so we never charge you per question. Your data goes from PSOhub straight to the AI you control.
No new AI to approve.
The Problem

Anyone can connect AI to their tools.
Few can trust its answers.

Professional services are already asking AI where their margin went, who has room next week and what still needs to be billed. The firms getting real answers have one thing in common: their projects, people, hours and invoices live in one place.

If your data sits in five tools and a few spreadsheets, your AI has to guess. Hours in a time tracker, budgets in Excel, tasks in a project tool, invoices in your accounting software. Each tool has its own client names, project codes and definitions. The AI has to match all of it on its own, and when it gets it wrong, it doesn’t tell you.

  • The answer looks right. It isn’t

    AI gives you a clear number for margin per client. But it matched the wrong project, or missed the hours logged in another tool. You only find out after you act on it.

  • AI can read, but it can’t act

    Nobody wants AI making changes across five systems that don’t know about each other. So AI stays a chat window, and your team still does the admin by hand.

  • The gap is growing

    Firms with connected data use AI every week to catch problems early and take admin off their teams. Every month on a fragmented stack is a month they move further ahead.

Why PSOhub

AI that understands how your business runs

Agentic AI works in PSOhub because two things come together.

  • search-ai

    One data model

    Deals, projects, planning, hours, expenses and invoices live in one system. Every hour and every invoice is already linked to the project, the person and the client it belongs to. Nothing has to be matched across tools.

  • lightbulb-ai

    AI that knows professional services

    Between your data and the AI sits a layer that teaches it how PSOhub and your kind of business work. It knows how margin is calculated on fixed price and on time and materials, what counts as unbilled work, and how planning, hours and budgets connect. So it doesn’t guess. It answers the way your controller would.

Comparison

“Which clients are costing us money this quarter?”

Five tools + AI

+ AI

Where the data comes from

Hours, budgets and invoices pulled from separate tools

One data model

Linking the numbers

AI matches client names and project codes itself

Every hour and invoice is already linked to project and client

What "margin" means

AI guesses

AI knows how margin works per contract type

The answer

Something to double check

Something to act on, with the projects behind it

Making changes

Too risky to let AI touch the data

AI makes the change after you approve it

Features

Agentic AI Actions
Get the work done

Tell PSOhub what needs to be done and it prepares the work for you: hours booked, projects set up, invoices drafted. You check it, approve it, and get back to your clients.

  • proactive alerts

    Projects and tasks

    Create a new project straight from a signed quote (any format) and update projects and tasks simply from a prompt.

  • agentic ai scheduling

    AI scheduling

    Ask who can take on a new project. AI matches skills to availability, proposes people and books the plan once you approve.

  • agentic ai insights

    Time, expenses and absence

    Log hours, expenses, holidays or sick leave with one short prompt. Timesheets stay complete, so planning and invoicing stay right.

  • time and expense registration

    Invoices

    Create invoices based on approved hours and the contract, and send them straight to your client.

  • project and billing admin

    Companies and contacts

    Add new clients or update company and contact details in one prompt, without opening a single form.

  • instant reporting

    Quotes and SOWs

    Describe what you need, and AI drafts or updates the quote or statement of work for you.

Agentic AI Insights
Know what's going on

No more building reports to find out where you stand. Ask in plain language, or let PSOhub warn you when something needs attention.

  • agentic ai insights

    Ask in plain language

    Ask about projects, hours, invoices and people the way you’d ask a colleague. Get the answer in seconds, then ask a follow-up to see which projects or entries are behind it.

  • proactive alerts

    Alerts and monitoring

    PSOhub watches your budgets, planning, utilization and payments around the clock. When something needs attention, you get a notification. You don’t have to ask.

  • instant reporting

    Charts and reporting

    Utilization per team, margin per client, unbilled work per month. Get it as a chart, a table or a short summary, without touching a spreadsheet.

  • time and expense registration

    Data analytics

    Compare periods, teams and clients. Find the trends and outliers that a monthly report misses.

You stay in control

Nothing changes in PSOhub without your OK.

Actions shows you every change before it happens. You approve, adjust or reject it.

Recipes

Ready-made recipes for every role

Not sure where to start? Recipes are ready-made prompts and skills for the work you do every week. Pick your role, copy the recipe and run it in Claude or ChatGPT.

Operations lead

Agentic AI Insights: “Which projects need my attention this week, and why?”  

Agentic AI Actions: “Sarah is out sick until Friday. Register her absence and move her tasks for this week to Tom.”  

Finance

Agentic AI Insights: “What work has been unbilled for more than 30 days, per client?”   

Agentic AI Actions: “Prepare the October invoices for all time and materials projects.”   

Project Manager

Agentic AI Insights: “Show my projects that are trending over budget and which tasks are causing it.”  

Agentic AI Actions: “Log 3 hours yesterday on the Acme migration, task testing, and 45 minutes on the internal team meeting.” 

Resource manager

Agentic AI Insights: “Who has at least 20 hours free in the next two weeks and experience with Power BI?” 

Agentic AI Actions: “Plan the new Brightline project from the won deal and propose people who have room.” 

 

Owner or managing director

Agentic AI Insights: “How did margin and utilization develop per team compared with last quarter?” 

Agentic AI Actions: “Draft a rate increase proposal for the three least profitable clients.”  

Seamless CRM Integration

Agentic AI that sees every step, from deal to invoice

Connect HubSpot, Salesforce, Microsoft Dynamics 365 or Pipedrive, and the deal, the project, the hours and the invoice all share one data model. Agentic AI compares what was sold with what was delivered and billed, so you see which deals are really profitable.

  • Turn won deals into staffed projects

    Ask Agentic AI Actions to plan a new project from a won deal. It uses the hours that were sold and proposes people who have room.

  • See which deals really paid off

    Ask how sold hours compare with delivered and billed hours, per deal or per client. You see where you priced right and where you gave work away.

  • Get a full client overview

    Before a client meeting, ask for open deals, running projects and unpaid invoices. Agentic AI Insights brings it together in one answer.

For your IT team

Built on MCP, controlled by you

PSOhub connects to AI tools through MCP (Model Context Protocol), the open standard for linking AI tools to business software. We support Claude and ChatGPT. Any other AI tool that can connect to an MCP server works too.

  • Personal login

    Every user connects with their own PSOhub account.

  • Role-based access

    The AI only sees the data that the user’s PSOhub role allows.

  • Read and write are separate

    Insights only reads data. Actions needs its own add-on and write access.

  • Approval on every change

    Actions never change anything without the user’s approval.

  • Your data stays yours

    PSOhub does not use your data to train LLMs. Your data is only accessed by AI tools when you grant them permission.

  • Complete change log

    Every change is logged, so you can see who did what and when.

The result of working this way

Agentic AI turns the data you already have into clear insights and earlier decisions, and takes the routine admin off your team's hands.

19%

increase in gross margin

-73%

manual re-entry of data

Zero

spreadsheets needed to get a margin or utilization report

Bring your own AI tool

Use Claude, ChatGPT or any MCP-compatible AI tool on your live PSOhub data. Also integrates with your CRM and accounting software.

See all integrations
Google
Pipedrive
Sage
Microsoft Dynamics 365
Salesforce
Claude
Xero
QuickBooks
Exact
ChatGPT
Microsoft Teams
HubSpot
FAQ

Frequently asked questions about Agentic AI

What is agentic AI for professional services firms?

Agentic AI is AI that doesn’t just answer questions, but also does the work. In PSOhub, PSA software for professional services, Agentic AI works on your live project, time, planning and finance data. Agentic AI Insights reads your data and answers questions. Agentic AI Actions makes changes for you, like logging time or preparing invoices, after you approve them. 

Can I use ChatGPT or Claude with my PSA or project management software?

Yes, if the software supports MCP, the open standard for connecting AI tools to business software. PSOhub officially supports Claude and ChatGPT, so you can ask about your projects, margins and team and get answers from your live PSOhub data. Other AI tools that support MCP, like Gemini, work too.

Why does AI get project margins wrong when our data sits in several tools?

Because the AI has to match clients, projects and hours across systems on its own, and it often gets that wrong without showing you where. In PSOhub, projects, people, time and finance share one data model, so there is nothing to match. PSOhub also teaches the AI how a services business works, so it knows what margin, utilization and unbilled work mean.

What can I ask Agentic AI in PSOhub?

Anything you’d ask a colleague who knows every project. For example: “Which projects are trending over budget?”, “Who has room for a new project in March?”, “What work is done but not invoiced yet?” or “Which clients had the lowest margin last quarter?” You can ask a follow-up to see the projects or entries behind any number. 

What can Agentic AI Actions do in PSOhub?

Agentic AI Actions does the admin your team keeps putting off. It logs hours, expenses and absence from a short prompt, turns a won deal into a project, drafts quotes and statements of work, creates invoices from approved hours, and proposes the right people for a project based on skills and availability. Every change waits for your approval.

Can Agentic AI change data without approval?

No. Agentic AI Insights only reads your PSOhub data and never changes anything. Agentic AI Actions prepares each change and shows it to you first. You approve, adjust or reject it, and every change the AI makes is recorded in the change log.

How do I know the AI’s answer is right?

Agentic AI Insights answers come straight from your live PSOhub data, not from estimates or copied spreadsheets. Ask a follow-up and you see the projects, hours or invoices behind any number, so you can check it yourself.

Is our data used to train AI models?

No. PSOhub does not use your data to train AI models. Your AI tool processes your questions under your own AI plan, so your company’s existing AI agreements and settings apply. 

Can we control what each person sees?

Yes. Each person connects to Agentic AI with their own PSOhub login, so the AI only works with the data their PSOhub role allows. A project manager sees their projects, finance sees the numbers they already have access to. 

Are there extra AI or token costs?

No hidden ones. Agentic AI Insights is included in every PSOhub plan, and Agentic AI Actions is an add-on for Professional and Enterprise. PSOhub doesn’t charge per question or per token: the AI runs on your own AI subscription, like Claude or ChatGPT, so there are no usage surprises on your PSOhub bill. 

How long does it take to set up Agentic AI in PSOhub?

A few minutes, and you don’t need technical knowledge. Add PSOhub as a connector in your AI tool, like Claude or ChatGPT, and sign in with your PSOhub account. After that you just ask questions and give instructions in plain language. 

Does PSOhub warn me when a project goes off track?

Yes. PSOhub watches your budgets, planning, utilization and payments around the clock and sends you an alert when something needs attention. Each alert shows which project or person it’s about, so you can act before it becomes a problem. 

Does Agentic AI work with our CRM data from HubSpot or Salesforce?

Yes. PSOhub integrates with HubSpot, Salesforce, Microsoft Dynamics and Pipedrive, so won deals, projects, hours and invoices share one data model. You can ask which deals really paid off, or let Agentic AI Actions turn a won deal into a staffed project.