Case Study

ITSEC

 How ITSEC, a cybersecurity and compliance consultancy, gained real-time visibility into capacity, margins, and performance using PSOhub.  

Why ITSEC❤️ PSOhub

About ITSEC

ITSEC is a cybersecurity and compliance consultancy helping organizations secure their digital environments and meet regulatory requirements. Their teams work across multiple complex projects, supporting clients with risk management, security architecture, and compliance frameworks.

As the company grew, managing multiple projects and teams became increasingly complex. They needed a system that would provide visibility into project performance, resource utilization, and financial results.

Why did ITSEC choose PSOhub?

Before implementing PSOhub, ITSEC struggled with fragmented reporting and limited insight into project performance. Time tracking, financial data, and operational planning were spread across different tools, making it difficult to get a clear overview of the business.

PSOhub stood out as the only solution that could combine project operations with financial visibility in one system.

 Key reasons they chose PSOhub:

Complete financial insight

PSOhub connects time tracking, project budgets, and financial reporting, allowing ITSEC to monitor margins and performance in real time.

Clear capacity planning

Managers now have a reliable overview of team availability, enabling better resource allocation across projects.

One single source of truth

Instead of managing multiple tools and spreadsheets, PSOhub provides one central platform for project operations and reporting.

“Without PSOhub, we would struggle to maintain visibility into project performance and margins.”

Sebastien

CFO, ITSEC

How PSOhub helped

Implementing PSOhub brought a much-needed structured approach to how ITSEC runs its engagements. It has become the bridge between the technical work being done and the high-level financial oversight needed to run the firm.

  • Spotting Risks Early: Project managers now track effort and financial performance in one place. If a project starts to drift off-track, leadership can step in and make adjustments while the project is still live.

  • Reliable Time Data: Within four months, timesheet completion reached 99%, up from inconsistent and incomplete tracking under their old fragmented setup. For the first time, ITSEC had complete, trustworthy time data underpinning every project and margin calculation.

  • Cutting the Admin Heavy-Lifting: By getting rid of manual spreadsheets, the team has reclaimed a huge amount of time. Data for monthly reviews that used to take days to pull together is now ready in seconds.

  • Matching Finance with Operations: There’s no longer a disconnect between the work done and the invoice sent. This ensures billing is always accurate and transparent for the client.

  • Smart Utilization: With a clear view of the team’s schedule, ITSEC can balance workloads more effectively. This ensures their specialists are focused on high-value security work while maintaining healthy billable hours across the board.

Conclusion

By moving to PSOhub, ITSEC has traded guesswork for data. They now have the visibility and control required to handle complex consulting engagements without the operational "noise" that usually comes with scaling a professional services firm.

Leadership now has a clear, honest view of performance across every project and team. This transparency allows ITSEC to make faster, more confident decisions and maintain tight financial control. With the operational side of the business running smoothly, the team can stay focused on what they do best: protecting their clients' digital assets in an increasingly risky world.

Read the stories of our other customers to discover why they chose PSOhub!